Ordering, Shipping & Returns

To place an online order simply select the item(s) desired and click "add to shopping cart".

To place a phone order or if you have any questions call toll free 661-294-9552. Or fax your order to 661-294-9554

Online Payment Methods

We accept Visa, MasterCard, Discover, American Express and Paypal

 

All orders received by 3:00 pm Pacific time will be shipped the day they are received. All orders are shipped FEDEX ground unless otherwise requested.

Our Guarantee

If, for any reason, any part should prove defective return it to us and we will replace it without cost or question. Liability is limited to the repair or replacement of these parts.

Drop Shipments

Drop shipments are orders that are shipped to an address other than your "Primary Shipping Address".  Drop ship orders are available and have a minimal $3.00 fee.

Cancellation Policy

All orders are automatically processed and sent for shipment as soon as they are placed. Orders Cancelled After Shipment will be treated as a “Return” with all applicable fees. Please refer to our Return Policy.

Return Policy

Returns will only be accepted within fifteen days of receipt of parts. All returns must have a Return Authorization Number before being sent back to National Band Saw.  All authorized returns must be recieved back at National Band Saw within 25 days of authorization.  Returns for reasons other than the part being defective are subject to a 15% restocking fee. Any returns of defective parts will be credited, replaced, or repaired by National Band Saw Company as soon as they are received.

Download Return Authorization Request Form here:

All returns to be sent to: 

National Band Saw Company

Attn:  Returns Dept

1055 West Avenue L12

Lancaster, CA 93534